Tiger Airways / Tigerair

IATA Code: TT

ICAO Code: TGW

Known As: Tiger

Full Name: Tiger Airways Holdings

Country: Australia

Call sign: GO CAT




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Brief History


Tiger Airways Australia Pty Ltd, operating as Tiger Airways Australia, is a low cost airline which commenced services in the Australian domestic airline market on 23 November 2007.

It is a subsidiary of Tiger Airways Holdings, a Singapore-based company, which is owned partially by Singapore Airlines. The airline is based in Melbourne, Victoria, with its main base at Melbourne Airport.

The airline's secondary base, Adelaide Airport, commenced operations on 1 March 2009. A smaller "virtual base" was opened in Sydney on 29 October 2009.

Tiger also opened a third operational base at Melbourne's Avalon Airport, in November 2010

Tiger Airways Australia's first scheduled flight was TT 7402, departing Melbourne for the Gold Coast, on 23 November 2007 at 7:30am.
 
On 31 May 2008, it was announced that passengers would be charged a fee for check-in luggage. It is a A$10 (for 15KG) fee at booking but if paid at check-in, it increases to A$20.
 
It was announced on 3 April 2009 that Tiger intended to launch into the Melbourne-Sydney market, the third busiest passenger route in the world, signalling an end to its operational policy of avoiding expensive airports.
 
On 18 July the same year, it was announced that Tiger would be increasing its Melbourne-Sydney flights by up to nine flights a day in each direction, and doubling the capacity on the Adelaide-Sydney Route. This is all part of expansion plans arising from new aircraft arriving from 4 October 2009.
 
On 5 November 2009 Tiger Airways announced the intention to launch into the Brisbane market with services to Melbourne, Adelaide and Rockhampton. Tiger celebrated these routes for A$2 during their Second Birthday sale, along with all Tasmanian routes, and the popular Melbourne to Sydney route.
 
Tiger Australia announced in February 2010 that the airline is now profitable.

On 27 March 2010 Tiger Airways announced it would return to the Melbourne-Darwin route, with six flights weekly from 18 June.

 1 June 2010 marked the departure of former MD Shelley Roberts, and the arrival of her successor Crawford Rix. "As far as I am concerned, on-time performance is going to be a big area that we will be focusing on," said Rix in a media interview.
 
On 1 July 2010, Tiger became the second airline in the world apart from Irish shareholder Ryanair, to introduce a fee to check in. The A$10 fee applies to those passengers who don't opt for the web check-in service.

By October 2010, the charge has since risen to A$20.
 
On 16 July 2010, Tiger Airways announced its intentions to cease all flying from Launceston Airport as of 2 August 2010. The Adelaide-Hobart route is also to be suspended. Communications manager Vanessa Regan says the cuts are due to seasonal demand.
 
On 16 September 2010, Tiger commenced services to Cairns, operating a late night daily service from its Tullamarine base.
 
On 21 October 2010, Tiger announced that it was adding two Airbus A320 aircraft to the Melbourne base in the new year, bringing its Victorian fleet to a total of ten aircraft, in line with the deal struck with the State government.
 
Tiger announced on 25 October 2010 its intention to complete the golden triangle by expanding onto the busy Sydney-Brisbane route, offering double daily frequencies

2011 warnings and suspension

On 11 February, erroneous data was suspected to have been put into a flight computer.

On 3 March, a traffic collision avoidance system alarm was triggered after one of Tigerair's A320s flew too close to a smaller aircraft. Following this, Tigerair was issued with a "show-cause" notice for pilot training and maintenance. Spokeswoman Vanessa Regan told news media that "There is no cause for concern.CASA the Civil Aviation Safety Authority has taken no action. We continue to operate and we want to reassure our customers that there is no risk to safety and we continue as normal".

On 7 June, a Tigerair aircraft descended below the minimum altitude near Melbourne Airport.

On 30 June, another Tigerair aircraft flew below the published minimum altitude near Avalon Airport.

On 1 July, a further Tigerair A320 from Brisbane to Melbourne flew too close to a Boeing 767.

On 2 July, Tigerair Australia was suspended from flying by CASA due to "various" safety concerns.The grounding coincided with school holidays in New South Wales and Victoria. News agencies estimated that 35,000 people may have been affected. It is estimated that Tigerair would lose A$4.2 million for every week of suspension.

Special conditions were imposed on its Air Operator Certificate giving Tigerair 60 days from mid June to complete instrument rating renewals. This direction was extended to all of its pilots.

A spokesperson for CASA, Peter Gibson, told the media that "Tigerair has not been able to, at this stage, convince us that they can continue operations safely, so that's why they're on the ground". Citing a view that future problems would also occur, he also commented that "We CASA believe this is symptomatic of problems within the airline and we've put them on the ground while we consider all these issues".

Tigerair stated that it was co-operating fully with CASA.

On 6 July, CASA announced that it would lodge a request for extension to the suspension until 1 August at the Federal Court in Melbourne, while CASA continued to investigate, after the investigation raised more questions into Tiger Airways Australia, and until CASA was satisfied that the airline "no longer poses a serious and imminent risk to air safety".

Consumer regulators, such as the Australian Competition and Consumer Commission (ACCC), warned Tigerair Australia that the airline needed to inform customers who purchased tickets about the uncertainty as to whether the airline would be flying from 9 July. Tigerair Australia suspended its ticket sales on 5 July, however the ACCC's chairman, Graeme Samuel, stated that Tigerair Australia's "lack of response until that point was far from satisfactory".

After five weeks CASA lifted the ban and Tigerair Australia recommenced operations on 12 August, but only for 18 flights a day between Melbourne and Sydney. Tigerair announced it was suspending operations from Avalon Airport and would close its Adelaide base altogether in a "commercially motivated" decision. It also said that it would reduce its fleet to eight aircraft.

On 22 October 2012 CASA announced it was issuing a new safety certificate and lifting all restrictions placed on Tigerair Australia, as it was now satisfied the restrictions were no longer needed.

Tiger announced it was suspending operations from Avalon Airport and would close its Adelaide base altogether in a "commercially motivated" decision. It also said that it would reduce its fleet to eight aircraft.

Tiger's CEO noted that the intention was to let the Australian-based airline to "grow as big as demand allows it to grow" which, based on statements, has been projected to be up to 30 aircraft.

April 23, 2013 the ACCC approves Virgin's Tiger acquisition. Virgin Australia now holds 60% of tigerair shares.

On 17 October 2014, Virgin Australia announced it would purchase the remaining 40% stake in the airline for A$1, taking full ownership rebranding the airline as Tigerair.

As of October 2015, Virgin Australia took full ownership of Tigerair Australia, taking over from Tigerair Singapore, meaning all operations are now run locally in Australia.

As of October 2019, the Tigerair Australia fleet consists of the following aircraft:

Airbus A320-200 10 which are all to be replaced by Boeing 737-800 from the existing Virgin Australia fleet.
Boeing 737-800 6 also transferred from Virgin Australia.

Information Source: Wikipedia

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